Andrew T. Mueller, MD
Chief Executive Officer, MaineHealth
Going Above and Beyond
I am pleased to share MaineHealth’s 2022 Annual Report.
Since joining MaineHealth 18 months ago in the midst of a global pandemic, I have been inspired each day by the courage, compassion and talents of our care team, and the dedication to the patients and communities we serve. Amid the challenges we have faced together in 2021-22, our care team has remained true to our values of patient-centered, respect, integrity, ownership, excellence and innovation. They are truly health care heroes.
The stories in this year’s report reflect our ongoing commitment to deliver high-quality care to our patients and communities, always striving to create an exceptional experience for each patient at every encounter.
You will read about care team members going above and beyond, lending support and stepping up to go where care was most needed; innovations and research that are transforming the way we provide care and improve the health of our communities; workforce development initiatives that are supporting and strengthening our care teams; our first-ever five-year DEI strategic plan and the steps we’ve taken on our DEI journey; and how an evolution toward value-based care will enable MaineHealth to be more resilient and responsive to the needs of our patients and communities. These and other stories are just a snapshot of the steps we are taking toward our vision of working together so our communities are the healthiest in America.
As MaineHealth marks 25 years as a health system in 2022, we should celebrate our progress while also planning thoughtfully and strategically for the future. With continued fiscal responsibility, a commitment to excellence, innovation, our people and culture; and the strength and expertise of our Board, leaders and care team behind us, I am confident we will continue to serve our patients and communities for many generations to come.
Andrew T. Mueller, MD
Chief Executive Officer
MaineHealth
MaineHealth is a not-for-profit integrated health system whose vision is, “Working together so our communities are the healthiest in America.” It consists of nine local health systems, a comprehensive behavioral healthcare network, diagnostic services, home health agencies, and 1,700 employed providers working together through the MaineHealth Medical Group. With approximately 22,000 employees, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire.
Several of our community hospitals have been recognized by The Leapfrog Group as Top Rural Hospitals. Additionally, The Leapfrog Group has given Hospital Safety “A” Grades to Maine Medical Center, Southern Maine Health Care and Mid Coast–Parkview Health for spring 2022. Our Maine hospitals are all Maine Tobacco-Free Hospital Network Gold Star Standard of Excellence recipients at the Platinum level. Accreditation from The Joint Commission and inclusions in Becker’s Hospital Review and U.S. News and World Report round out our recognition from leaders in U.S. health care evaluation.
MaineHealth by the numbers
MaineHealth offers a complete range of health care services, from primary care to hospital treatment and everything in between.
The MaineHealth family of care includes:
- 22,000 employees
- 12 community hospitals in a dozen counties in Maine and New Hampshire
- Close to 1,700 employed providers serving our communities in multiple practices through the MaineHealth Medical Group
- Over 1,700 physicians working together through the MaineHealth Accountable Care Organization
- Comprehensive long-term care and senior care services provided through our local health health systems
- Complete behavioral and mental health care network, including southern Maine’s only private, nonprofit psychiatric hospital as well as community-based services at dozens of locations
- Not-for-profit home health care agency serving southern and mid-coast Maine
- Health/wellness programs and agencies
- Laboratory that serves patients, physicians, hospitals and long-term care providers in New England
MaineHealth Medical Group
MaineHealth Medical Group (MHMG) is the largest medical group in Northern New England. It unifies close to 1,700 MaineHealth employed providers at 12 system hospitals and more than 200 specialty and primary care practices in Maine and New Hampshire. Its goal is to deliver on the MaineHealth vision of working together so our communities are the healthiest in America. Governance is provided by a 20-member board of directors—all participating physicians. Learn more.
Working together toward a shared vision
At MaineHealth, we partner and collaborate across our health system and with diverse stakeholders to achieve our vision of working together so our communities are the healthiest in America. We advocate for local, state and national policies that best promote the health of the communities we serve.
Our Vision
Working together so our communities are the healthiest in America.
Our Mission
MaineHealth is a not-for-profit health system dedicated to improving the health of our patients and communities by providing high-quality affordable care, educating tomorrow’s caregivers, and researching better ways to provide care.
Strategic Priorities
These four strategic priorities form the foundation for our efforts and determine the system’s strategic direction.
Our Values
At MaineHealth, our values are at the very core of living our mission and vision of working together so our communities are the healthiest in America. Wherever and whenever you interact with us, you can expect our team members to embody the following values:
