{"id":5440,"date":"2023-09-11T13:38:51","date_gmt":"2023-09-11T13:38:51","guid":{"rendered":"https:\/\/annualreport.mainehealth.org\/?page_id=5440"},"modified":"2023-09-13T13:02:58","modified_gmt":"2023-09-13T13:02:58","slug":"mhmg-patient-centered","status":"publish","type":"page","link":"https:\/\/annualreport.mainehealth.org\/annual-report-2023\/stories\/mhmg-patient-centered\/","title":{"rendered":"MHMG Patient-Centered"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:rgba(255,255,255,0);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center\" style=\"max-width:1193.4px;margin-left: calc(-2% \/ 2 );margin-right: calc(-2% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_5 2_5 fusion-flex-column fusion-flex-align-self-flex-start\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-1{margin-top:20px!important; margin-right:0px!important;margin-bottom:0px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-1{margin-top:0px!important; margin-right:0px!important;margin-bottom:0px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:20px;margin-right:0px;margin-bottom:0px;margin-left:0px;\"><h1 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:32;line-height:1.31;\"><h1>MaineHealth Medical Group Improves Access and Patient Experience<\/h1><\/h1><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:40% !important;margin-top : 5%;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 2.45%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 2.45%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_5 3_5 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div ><style>.fusion-imageframe.imageframe-1{ margin-bottom : 10px;}<\/style><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1131\" height=\"740\" alt=\"Cornelius Ferreira, MD\" title=\"2023-MHMG-hero\" src=\"https:\/\/annualreport.mainehealth.org\/wp-content\/uploads\/sites\/7\/2023\/09\/2023-MHMG-hero.jpg\" class=\"img-responsive wp-image-5539\" srcset=\"https:\/\/annualreport.mainehealth.org\/wp-content\/uploads\/sites\/7\/2023\/09\/2023-MHMG-hero-200x131.jpg 200w, https:\/\/annualreport.mainehealth.org\/wp-content\/uploads\/sites\/7\/2023\/09\/2023-MHMG-hero-400x262.jpg 400w, https:\/\/annualreport.mainehealth.org\/wp-content\/uploads\/sites\/7\/2023\/09\/2023-MHMG-hero-600x393.jpg 600w, https:\/\/annualreport.mainehealth.org\/wp-content\/uploads\/sites\/7\/2023\/09\/2023-MHMG-hero-800x523.jpg 800w, https:\/\/annualreport.mainehealth.org\/wp-content\/uploads\/sites\/7\/2023\/09\/2023-MHMG-hero.jpg 1131w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 800px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-1\"><p style=\"text-align: left;\"><em>Cornelius Ferreira, MD<\/em><\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-1{width:60% !important;}.fusion-builder-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.6333333333333%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.6333333333333%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 120px;margin-top : 0px;padding-right : 30px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 30px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: #ffffff;background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:rgba(244,246,249,0);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center\" style=\"max-width:1193.4px;margin-left: calc(-2% \/ 2 );margin-right: calc(-2% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_4_5 4_5 fusion-flex-column fusion-flex-align-self-flex-start\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#ffffff;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-2 fusion-text-no-margin\" style=\"margin-bottom:0px;\"><p>How do you unite more than 2,000 physicians and advanced practice providers (APPs) who care for patients at hundreds of practices across Maine and New Hampshire?<\/p>\n<p>For MaineHealth, the answer is the MaineHealth Medical Group. Since its formation in 2020, the Medical Group has been hard at work creating a single organizational home for physicians and APPs that supports them in delivering high quality, patient-centered care. In 2023, the Medical Group made significant strides in:<\/p>\n<ul>\n<li>Increasing patient access<\/li>\n<li>Improving the patient experience<\/li>\n<li>Meeting increasingly stringent care quality standards<\/li>\n<\/ul>\n<p>As the pandemic subsided in 2022, MaineHealth practices experienced a rapid increase in demand for services. Patients who had deferred care returned in large numbers, often with more advanced disease and more acute conditions than before the pandemic. The increased volume of visits and need for more intense care led to patient access challenges.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-2{width:80% !important;margin-bottom : 0px;}.fusion-builder-column-2 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_2_5 2_5 fusion-flex-column fusion-flex-align-self-flex-start\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#ffffff;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-3\" style=\"margin-top:0px;\"><h3>Increasing Patient Access<\/h3>\n<p>During 2023, the Medical Group confronted these challenges and took steps to improve access. Most notably, it streamlined recruitment and credentialing of physicians and APPs, introduced fast-tracked appointments at specialty practices and established workgroups to devise innovative solutions to specific access roadblocks.<\/p>\n<h3>Improving Clinical Quality and the Patient Experience<\/h3>\n<p>Remarkably, the Medical Group improved clinical quality and safety scores during this period, thanks in part to energetic quality and safety leadership and a new dedicated ambulatory quality and safety structure. Of particular note is achieving the goal for hypertension control \u2013 a promising sign that patients with chronic disease are stabilizing post-pandemic. The Medical Group\u2019s focus on access, quality and safety likely contributed to patient satisfaction scores that increased steadily throughout the year.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-3{width:40% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-3 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 30px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-3{width:100% !important;order : 0;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-3{width:100% !important;order : 0;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_2_5 2_5 fusion-flex-column fusion-flex-align-self-center\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-center fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#f4f6f9;padding: 15px 20px 15px 20px;\"><div class=\"fusion-text fusion-text-4\"><h4>A New Payment Model Benefits Both Patients and Care Teams<\/h4>\n<p>Value-based care is an emerging payment model that rewards the delivery of high quality, patient-centered care at a reasonable cost. At MaineHealth, value-based care has helped improve outcomes for patients while building strong clinical teams. Watch the video to see value-based care in action at Westbrook Family Medicine.<\/p>\n<\/div><div class=\"fusion-video fusion-vimeo\" style=\"max-width:800px;max-height:450px;align-self:center; width:100%\"><div class=\"video-shortcode\"><iframe title=\"Vimeo video player 1\" src=\"https:\/\/player.vimeo.com\/video\/813299311?autoplay=0&autopause=0\" width=\"800\" height=\"450\" allowfullscreen allow=\"autoplay; fullscreen\"><\/iframe><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-4{width:40% !important;margin-top : 10px;margin-bottom : 10px;}.fusion-builder-column-4 > .fusion-column-wrapper {padding-top : 15px !important;padding-right : 20px !important;margin-right : 2.45%;padding-bottom : 15px !important;padding-left : 20px !important;margin-left : 2.45%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-4{width:100% !important;order : 0;}.fusion-builder-column-4 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-4{width:100% !important;order : 0;}.fusion-builder-column-4 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_4_5 4_5 fusion-flex-column fusion-flex-align-self-flex-start\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#ffffff;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-5\" style=\"margin-top:0px;\"><h3>A Growing Team<\/h3>\n<p>The good news of 2023 is due in great part to the Medical Group\u2019s extraordinary people. Among them is a talented and dynamic new chief medical officer, <strong>Cornelius Ferreira, MD<\/strong>, who joined the Group in March.<\/p>\n<p>Other new team members include pharmacists supporting primary care practices, additional triage nurses supporting primary care access and a team of clinicians who have created the first ambulatory palliative care practice in southern Maine.<\/p>\n<p>They join an outstanding team that demonstrates its deep commitment to high quality, patient centered care every single day.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-5{width:80% !important;margin-top : 0px;}.fusion-builder-column-5 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-5{width:100% !important;order : 0;}.fusion-builder-column-5 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-5{width:100% !important;order : 0;}.fusion-builder-column-5 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-2{ padding-top : 30px;margin-top : 0px;padding-right : 30px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 30px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: var(--awb-color2);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:rgba(244,246,249,0);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center\" style=\"max-width:1193.4px;margin-left: calc(-2% \/ 2 );margin-right: calc(-2% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_3_5 3_5 fusion-flex-column fusion-flex-align-self-center\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-center fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#f4f6f9;padding: 0px 0px 15px 0px;\"><div class=\"fusion-text fusion-text-6 fusion-text-no-margin\" style=\"margin-top:0px;margin-bottom:0px;\"><h4>About the MaineHealth Medical Group<\/h4>\n<p>MaineHealth Medical Group\u00a0is the largest medical group in Northern New England. It unifies all 1,100 MaineHealth providers at <a href=\"https:\/\/www.mainehealth.org\/About\">the system\u2019s 10 hospitals<\/a> and more than 200 specialty and primary care practices in Maine and New Hampshire. <strong><a href=\"https:\/\/www.mainehealth.org\/Healthcare-Professionals\/MaineHealth-Medical-Group\">Learn more &gt;<\/a><\/strong><\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-6{width:60% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-6 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 15px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-6{width:100% !important;order : 0;}.fusion-builder-column-6 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-6{width:100% !important;order : 0;}.fusion-builder-column-6 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_5 1_5 fusion-flex-column fusion-flex-align-self-center fusion-no-small-visibility fusion-no-medium-visibility\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-center fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#f4f6f9;padding: 0px 0px 0px 0px;\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon icon-mainehealthIcon_Care-Team-K circle-yes fusion-text-flow\" style=\"font-size:88px;line-height:174px;height:176px;width:176px;border-width:1px;border-radius:50% 50% 50% 50%;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;\"><\/i><style>i.fb-icon-element.fontawesome-icon.fb-icon-element-1{ color: #b41e3b; background-color: rgba(243,112,54,0); border-color: rgba(243,112,54,0);}i.fb-icon-element.fontawesome-icon.fb-icon-element-1:hover { color: #b41e3b; background-color: rgba(243,112,54,0); border-color: rgba(243,112,54,0);}<\/style><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-7{width:20% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-7 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-7{width:100% !important;order : 0;}.fusion-builder-column-7 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-7{width:100% !important;order : 0;}.fusion-builder-column-7 > .fusion-column-wrapper {margin-right : 0.98%;margin-left : 0.98%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-3{ padding-top : 0px;margin-top : 30px;padding-right : 30px;padding-bottom : 10px;margin-bottom : 0px;padding-left : 30px;}<\/style><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":16,"featured_media":0,"parent":5436,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/annualreport.mainehealth.org\/wp-json\/wp\/v2\/pages\/5440"}],"collection":[{"href":"https:\/\/annualreport.mainehealth.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/annualreport.mainehealth.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/annualreport.mainehealth.org\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/annualreport.mainehealth.org\/wp-json\/wp\/v2\/comments?post=5440"}],"version-history":[{"count":33,"href":"https:\/\/annualreport.mainehealth.org\/wp-json\/wp\/v2\/pages\/5440\/revisions"}],"predecessor-version":[{"id":5617,"href":"https:\/\/annualreport.mainehealth.org\/wp-json\/wp\/v2\/pages\/5440\/revisions\/5617"}],"up":[{"embeddable":true,"href":"https:\/\/annualreport.mainehealth.org\/wp-json\/wp\/v2\/pages\/5436"}],"wp:attachment":[{"href":"https:\/\/annualreport.mainehealth.org\/wp-json\/wp\/v2\/media?parent=5440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}