Access to Care — A Critical Resource in Challenging Times

With more than 120,000 Mainers out of work due to the COVID-19 pandemic, and often losing employer-sponsored health insurance, the MaineHealth Access to Care program helped support those whose health care coverage had been impacted.

“Many people suddenly lost their jobs, their stability, their security, and for some, their health care,” says Carol Zechman, Access to Care senior director. “We’re here to help connect people to the health care and social service resources they need, especially during these uncertain times and regardless of their ability to pay.”

Access to Care is a nationally recognized program that has helped tens of thousands of uninsured and underinsured people get access to comprehensive, affordable health care services. In addition to offering options for insurance, the program assists with low-cost/free prescription drug programs, donated health care services, connections to transportation, services for those experiencing homelessness and addresses other needs such as food insecurity and heating assistance.

Those needing assistance can call the Access to Care help line, free of charge, as the program is fully funded by MaineHealth. Callers are screened for all available state and federal programs and supported throughout the entire application process.

In FY20, the Access to Care team provided ongoing Special Enrollment education and assistance to 60 individuals, supporting many who were affected by pandemic-related layoffs; this is in addition to the 346 individuals Access to Care assisted during the November 1-December 15, 2019 Health Insurance Marketplace (ACA) Open Enrollment period.

Access to Care FY19 Total Impact

*medications received through CarePartners and MedAccess


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